Dallas residents impacted by the COVID-19 pandemic have access to rent relief assistance through the federal Coronavirus Aid, Relief, and Economic Security (CARES) Act.
The Emergency Rent Assistance program, funded by the CARES Act, is a federally funded initiative designed to help low-income households and persons who have been adversely impacted by COVID-19 through the loss of their employment income or who sustained a reduction in income and are delinquent in paying rent.
DHA, Housing Solutions for North Texas (DHA) has been designated to help facilitate the distribution of rent relief funds by the City of Dallas. Please note, families who are currently receiving housing assistance from any government agency/organization, including DHA, are not eligible for this program.
You may apply for emergency rent assistance directly on this website using the form below. First, we recommend you carefully review the eligibility information and documentation that will be needed for your application.
Live in the city of Dallas
Have household income at or below 80% of Area Median Income
Be current on rent payments through March 31, 2020
Be in compliance with the terms of your current lease
Be the primary leaseholder
Have been financially impacted by COVID-19, either through job loss or lost hours
Be delinquent paying rent (between April 2020 and present) due to COVID-19, and at risk of losing your current housing
Have a landlord willing to accept payment through this program
Live outside the City of Dallas
Have already received federal CARES Act rental or mortgage assistance
Live in a household where the residents are living in units owned by an immediate family member (which is defined as persons related by blood, marriage or adoption including a spouse, parent, stepparent, child, stepchild, brother, sister, stepbrother or stepsister, grandparent, grandchild and in-laws)
Are in violation of the terms of your current lease that may be cause for eviction
Currently receive housing assistance from any government agency/organization, including DHA
Make above 80% of the Area Median income
Are a City employee and/or are an immediate family member of a City employee
Are a DHA employee and/or are an immediate family member of a DHA employee
To determine eligibility, income of all adult household members (age 18 or over) will be included, unless they are a full-time student.
Self-employment, TANF, alimony, Social Security benefits, Veteran’s benefits, disability payments, child support, rental property, stock dividends, income from bank accounts, unemployment compensation, retirement accounts, regular gifts of money from friends, family, church or other social agencies, money earned from providing services and interest from bank accounts or investments.
Landlords with eligible residents who are behind on their rent can begin the application process on behalf of their tenants. To apply, landlords should have their W-9 and the tenant’s lease information available.
It is a simple application process and funds are disbursed efficiently as a direct deposit into the landlords account.
The CARES Act rent assistance funding is through the City of Dallas and is not affiliated with the Housing Choice Voucher program. Your eligible/approved tenants would receive temporary rent assistance without any obligations.
Families who already receive assistance from DHA or any other affordable housing resource are not eligible for this temporary CARES Act assistance.
Below is a link to a flyer you can distribute to your tenants who may benefit from rent assistance, and there is also a link to the application site with additional details and the online application form.
To access the rent assistance program informational flyers, choose which language you prefer.
+ DOWNLOAD ENGLISH FLYER
+ DOWNLOAD SPANISH FLYER
Applicants must authorize DHA staff to verify any and all information provided by any means necessary to determine program eligibility. Applicants will be required to certify that the information provided is true. Persons who knowingly make false statements will be subject to federal prosecution.
This information will remain confidential and will be used solely for the purpose of establishing your eligibility for this program.
Supporting documents may be required to determine eligibility and must be provided upon request to enable DHA to determine eligibility before applications can be considered.
To apply, please be sure your Household Income is at or below 80% of the Median Income for the City of Dallas (see chart below) and that you have the following documents available to upload with your online application. Photos of documents are accepted.
THE DALLAS AREA MEDIAN INCOME IS $86,200.
Below is a chart that shows what 80% of the Area Median Income is for the City of Dallas based on the number of people per household. Your income should be at or below these income levels to be eligible for the program.
Here is a checklist to help you ensure you have all of the required documents ready for your application.
Social Security card
Government-issued photo ID
Proof of income (this can be a bank statement or paystub)
Proof of job loss (this can be a letter or notice from your employer)
Key pages of your lease that include:
- Your full name - Property owner name - Full address including unit number if applicable - Amount of rent - Lease term (effective/end dates) - List of occupants - Signatures with dates
Watch this helpful video to understand the program and how it works.
1. Social Security card
2. Government-issued photo ID
3. Key pages of your lease that include the following information: - Your full name - Property owner name - Full address including unit number if applicable - Amount of rent - Lease term (effective/end dates) - List of occupants - Signatures with dates
4. Proof of income (this can be a bank statement or paystub)
5. Proof of job loss (this can be a letter or notice from your employer)
To apply, please be sure your Household Income is at or below 80% of the Area Median Income for the City of Dallas.
No. DHA will make the payments directly to the landlord. The landlord must be willing to accept payment from DHA on your behalf.
To ensure that the funding is distributed equitably on behalf of residents throughout the City of Dallas, DHA will select applications received during open enrollment by council district, by lottery.
Yes. This is a new program administered by DHA with separate funding from other sources. Applicants will not be considered for this specific program unless they submit an application to DHA using the form below.
No. Applicants are NOT eligible for additional rental assistance if they received rental assistance from another agency with CARES Act funding.
DHA will select eligible applicants by lottery on a regular basis. Applications selected during a lottery pull will be processed for payment.
Payment will be issued within one week.
DHA is unable to determine eligibility of incomplete applications. DHA will notify selected applicants of the need for any missing items and will provide the applicant adequate time to provide the missing information.
No. This is not a loan to be repaid. This assistance is provided as a grant.
DHA will notify selected applicants by email. If the applicant does not have an email address, DHA will contact the applicant by text message or telephone.
Please use the support request form below if you have any questions or need additional support. Note, there are specific forms for applicants and landlords.
No. DHA is administering a rent relief program only.
Submissions will be reviewed on a regular basis and applicants will be notified as soon as we have updates to provide. We anticipate a high volume of applications, so please be patient with us, thank you!
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